Store policy - the fine print.
We have always tried to offer a range of workshops for knitting, spinning and crochet and have presented talented local, regional and internationally-known teaching staff. In order to have information filled workshops, teachers do a great deal of preparation of samples, notes, handouts and workshop content. We try to keep workshop rates affordable.
Unfortunately, we find more and more students are cancelling their workshop registrations with little notice, and in some cases, not showing up at all for their reserved space. With little notice, there is not adequate time to cancel a workshop and to notify other students when a minimum number of students is not met. When there are fewer than a minimum number of students, costs are not covered. This is not supportable over the long term.
Our workshop registration policy applies to all classes. We regret that we cannot continue to operate on an honour system. To to those of our customers who have consistently fulfilled their registration commitments, we are grateful and very sorry for the inconvenience. We look forward to continuing to offer entertaining and challenging classes in a wide range of skill levels and interests.
Payment of workshop fees, plus applicable taxes, is due at time of registration, whether registering on the website, in person or by phone. Materials, when required, will be charged separately.
Students who cancel a full week prior to a workshop will receive a refund of their fees, plus taxes, less 10% in form in which initial payment was made.
Students who cancel less than 7 days, but more than 36 hours prior to a workshop will receive a refund of 50% of their fees plus taxes, in the form of a Shall We Knit? shop credit.
Students who cancel 36 hours or less prior to a workshop will receive no refund.
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Shall We Knit?